Service Writer APPLY NOW
A Bit About Us
We're not your average bike shop. We offer extremely competitive wages, excellent benefits, paid training, sick days, & time off. Plus, you get access to our Employee Purchase Program on thousands of bikes, parts, & accessories.
If you share our passion for cycling, we think this is the right place for you.
We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
What You'll Bring to the Team
As a Service Tech / Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Store Manager. When the Store Manager is not available, you are the face of the department to customers.